Samshield Crash Policy
How does the Samshield America after-sales service work?
Samshield Service is used in case of a violent impact on a horse riding helmet, the inner shell (in polystyrene) will crush and lose its shape in order to absorb the impact. From then on, the polystyrene shell will never have the required thickness to absorb another impact if you fall again. This is the reason why we have to change the helmet in case of an important impact.
Samshield America offer 15% off retail on a new Samshield helmet. On a basic helmet for a period of 4 years. Custom options are at the charge of the customer if they wish to replace them Samshield America offer 7.5% on wholesale cost.